The Egyptian Company for Community Services (Khadamaty) signed with the national group (Fixed Solutions ) for Digital Transformation and Information Security services a joint cooperation agreement, to provide opportunities and capabilities capable of building an integrated system compatible with the needs of the Egyptian citizen and expand the means of cooperation between the private sector in all disciplines to support the digital transformation system And presenting new elements of digital solutions that are sustainable.
The agreement comes within the framework of providing electronic services and developing the system of services provided to citizens and in the interest of both parties to improve the level of services provided to citizens and to meet all needs that are provided through the various digital communication channels, as well as service delivery outlets that would develop methods of providing those services in line with the appropriate needs. For the beneficiaries.
It also aims to consider the nature of the applicant for those services and to follow the best methods and practices in preparing these centers to be able to carry out those tasks as well as to benefit from the applications and integrated systems to provide services in all sectors and to build cadres capable of providing services using information and communication technology and to provide training for all elements of the system to sustain operation and evaluation.
This comes within the framework of integration with the state’s strategy to develop and modernize the system of services provided to citizens and beneficiaries of those services, expand the availability of these centers and build digital capabilities to be able to accommodate all the requirements and needs of all beneficiaries from across the Republic and take advantage of all available information to provide proactive services.
The agreement includes building qualified cadres and work teams to manage the system and make use of it in a way that achieves the target of activating the digital system with all branches involved in providing services and making those services available from secure channels and providing all the elements supporting that system and also seeking to provide services at the level of the governorates of the Republic to complete the work and achieve elements Sustainability.
The two sides shared that the agreement also includes how to start making available all domains and preparing to provide models of services to be included in the framework of partnership and cooperation to provide services, which are specified in the partnership contract between the two parties, provided that representatives from both sides will be formed to study the approval of all decisions identified for the means of cooperation and how to develop and update work and tasks.